My Mold Expert Privacy Policy
Effective Date: July 24, 2025. My Mold Expert is a service of EnviroProz Inc., PO Box 1805, Media, PA 19063, USA.
Privacy Policy
At My Mold Expert, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. Please take a moment to review this important information.
What We Collect
We collect the following information when you place an order or use our services:
- Name, email, and location
- Uploaded documents (including mold/mycotoxin lab reports)
- Payment details (processed securely via Square)
- Website activity (via analytics tools)
We do not collect or store protected health information (PHI) under HIPAA. Any medical test reports are submitted voluntarily and used solely for informational interpretation related to environmental mold.
2. How We Use It
We use your data to:
- Deliver the service(s) you purchase
- Provide personalized guidance
- Send transactional emails
- Improve our services through aggregated analytics
3. How We Protect Your Information
- Reports and files are stored in secure, access-controlled systems (e.g., Google Drive with restricted access)
- We do not share your personal information with third parties, except for necessary payment processing or legal compliance
Customers Outside the U.S.
If you reside outside the United States (e.g., EU, UK, Canada), please note:
- By using this site, you consent to having your data processed in the U.S.
- We do not currently maintain GDPR-compliant data transfer agreements.
- If you wish to have your data reviewed, corrected, or deleted, you may email: support@mymoldexpert.com
4. Cookies & Analytics
We use cookies to improve your experience and track usage data. You may disable cookies in your browser settings.
5. Your Rights
You may request a copy of your data, ask for deletion, or unsubscribe from emails at any time.
DISCLAIMER
Last Updated: July 24, 2025
The information provided by My Mold Expert, a service of EnviroProz Inc., is for general informational purposes only.
- We are not a healthcare provider, legal advisor, or licensed remediation firm.
- We do not make any guarantees regarding health outcomes, air quality results, or remediation effectiveness.
- You are solely responsible for decisions based on any advice or materials provided.
By using our site or services, you acknowledge and agree to this disclaimer.